How does the expiration date, warranty period and service life differ?
On all manufactured goods and work performedmanufacturers and executors can set the expiry date, as well as specify their warranty period. Within these terms the seller bears full responsibility for the goods and the buyer has the right to file claims to him for quality, and also to demand compensation for the losses incurred.
There is a list of products for whichThe expiration date is mandatory. Otherwise, if you do not specify the period of their storage or the expiration date, there are terms for which you can file claims.
The terms shelf life and shelf life, as well asthe service life have different values and therefore the buyer needs to know them. It is important for you to know these terms because within the specified terms you can present to the seller or the contractor the claims that have arisen, and you can demand compensation for the losses incurred.
The term of service is the periodwhich, under the Law "On Protection of Consumer Rights", the manufacturer assumes responsibility for the work of the goods, and is also responsible for all identified shortcomings.
During the period of service you are entitled to:
- repair and maintenance of the purchased goods;
- to make demands on the identified shortcomings;
to compensate for the damage.
When the service life is not set, you canpresent their claims for 10 years from the time of purchase, and if it is not specified, then since its release, which must be documented. The manufacturer is not obliged to establish the service life of the goods, this is his right. Only for goods that, after the expiration of the specified period, may pose a danger to a person, the manufacturer must determine the service life without fail.
The term of validity is the period after which the product is declared unfit for its further use.
During this period you can:
- make demands on all identified shortcomings of the goods;
- claim damages for losses.
The shelf life must be fixed on the following goods:
- for all food products;
- for perfumes and cosmetics;
- on produced medicinal preparations;
- on the produced household chemical goods and other similar goods.
If the goods you have purchased do notthere is a residual shelf life, the consumer can make claims in a reasonable time, which for different goods will differ, but not more than 2 years from the moment the purchase is made.
The warranty period is the period, duringwhich, if there are shortcomings in the product, the manufacturer must satisfy the buyer's requirements. During this period, you have the most rights to make claims to the identified shortcomings in the purchased product or work performed.
Indication of the warranty period is alsoright, and not a direct duty of the manufacturer. If it is not installed, then all the requirements you have the right to make in a reasonable time, which can not exceed 2 years from the time of purchase.
In the event that the warranty period for the work or service you did not install, you can also file claims for up to 2 to 5 years from the time they were received.
After the end of the service life of the goods, the seller or the manufacturer shall not be liable for the caused malfunctions, except when the consumer is harmed.
Reimbursement of damage is done in the following cases:
- the product has neither the service life nor the expiration dates, although they are prescribed by law;
- consumers did not provide full information about the life of the product;
- the buyer was not informed of certain actions to be taken after the specified period;
- a product that, after the expiry date, presents a danger to a person.
