Samples of complaints to the management company. Complaint against the inaction of the management company (sample)

Today samples of complaints will be presented to the attentionin the management company. These papers cause a lot of questions among the population. After all, not everyone understands how to write complaints under certain circumstances. Also we have to find out where to send this or that letter. What should the population pay attention to? How to make a complaint? What will help to translate the idea into reality? All this will be told a little later. In reality, everything is simpler than it seems at first glance. Every citizen is able to independently implement the plan without much difficulty.

What is a complaint about the Criminal Code

The first thing to do is to understand what are the samples of complaints to the management company. What kind of documents are we talking about?

The whole point is that a complaint about the Criminal Code is a methodresponse of the population to the inaction of service firms. An original form of asserting their rights and opportunities. Samples of complaints are only a model of building the demands of the population. In the case under study - the violations or inaction of the management companies that are discussing the house.

Accordingly, each document will differits originality. But some templates still take place. You can rely on them to know how the complaint looks approximately in this or that case.

Where to go

And where to send the studied paper? Often residents make up complaints, but they can not find an organization that will consider the document in due course. How to act under similar circumstances?

To date, a complaint to the management company (a sample for heating or other reasons will be submitted later) is sent:

• to the Housing Inspectorate;
• in Rospotrebnadzor;
• in court (usually district).

Everything depends on the reason for the discontent of the population. Usually the settlement of claims occurs in a pre-trial order. And only in extreme cases complaints are drawn up and sent to the courts.

Types of complaints

It should also be taken into account that the studied document can be presented in several forms. Which ones?

First, have to remember - a complaint to the Criminal Codeis made only in writing. It is important. Sometimes it is allowed to compose a document on a computer and print it. To date, you can also use the electronic interpretation of the complaint. But the fact remains that the paper must be written.

Secondly, there are several types of complaints. Namely:

1. Personal / single. Such a document is usually written by only one person, in practice such complaints are rare. They have no special significance.
2. Collective complaint. The most common type of document. It is made up by several tenants / houses / entrances, then it is delivered in due course to certain organs. Usually it is these samples of complaints to the management company that are effective.

On this, it is possible to complete the classification of the studiedpaper. As already mentioned, in fact it is collective complaints that are taking place. They react faster. After all, one person who complains about the Criminal Code - this is not a problem. And when there are many dissatisfied, it means that the service organization does not really fulfill its duties.

Order of treatment

There is a certain procedure for filing complaints against the management company. It must be adhered to by all tenants who have certain claims. How to act correctly?

To date, any claims for actions / omissions of the Criminal Code are accepted in the following order:

1. A citizen or a group of tenants makes up a complaint. Rules for writing a document and several ready-made templates will be presented later.
2. The document is sent to the management company of a house.
3. A response from the organization is awaited. The complaint can be considered, and the problem is solved. Or the UK ignores the requests made by the tenants.
4. In the second case it is necessary to get anyproof of the appeal to the management company with a complaint in accordance with the established procedure. After that, a new appeal is written. But it is already submitted to the Federal Service for Supervision of Consumer Rights Protection or the Housing Inspectorate.
5. Appeal to the court is an extreme measure. With the complaint of the established pattern it is recommended to go to this body after inactivity of housing inspections. Evidence is provided that indicates attempts to resolve the dispute in the pre-trial order.

It is this algorithm of action recommendedTo adhere to tenants of any houses at occurrence of claims to the managing companies conducting maintenance of apartments. And how is the document studied? How will the collective complaint look to the management company? A sample of the documentation, presented later, will help to understand this issue.

Start of document

So, now you can consider the rules for writing complaints. Remembering them is not as difficult as it seems. There are general recommendations that will help to translate the idea into reality.

Great attention is paid to the beginning of the document. It will be the same for all types of complaints about the management company. The following tips will help:

1. In the upper right corner, the organization is originally written, to which the letter is sent.
2. Under this inscription the name of the head of the Criminal Code or GJI is registered. Not necessarily, but it is desirable not to neglect this feature.
3. Then it is necessary to write the name of all persons who apply and subscribe under the complaint. Be sure to indicate contacts for contact with dissatisfied citizens.

All this is general advice that will help to correctly point out the persons involved in the case. Similar rules apply not only to complaints, but also to other letters.

Main part

What's next? Now you can pay attention to more significant nuances. How is the complaint filed with the GJI on the management company? A sample of the paper will be presented after studying the rules for compiling it.

The following recommendations will help in writing the document:

1. In the middle of the sheet you should write "Complaint". The reason for the request is indicated below.
2. The main part is a place where the tenants in a brief but simultaneously detailed form tell about their claims. History is written with details.
3. If there is any evidence of any actions, they are indicated in the complaint, and are also listed at the end.
4. Be sure to write the purpose of the treatment of dissatisfied people.
5. The document ends with the date of the application and the signature of all applicants.

Based on all the above rules, you can see how the samples of complaints will look to the management company. How are such documents drawn up?

Failure to perform duties

A very common case isfailure to comply with the Criminal Code of their duties. How to act under similar circumstances? How will the complaint about the inaction of the management company look like? A sample of this paper, presented below, will help to properly record the discontent of residents.

To date, you can use the following template:

"We, the residents of the house number 5, located at: Moscow, Ivan Susanin's street, we ask you to react to the inaction of the managing company StroyGrad. On August 15, 2013, we filed a complaint in the Criminal Code for failure to fulfill the obligations of maintaining an apartment building. Namely - inadequate cleaning in the entrance, as well as the presence of a broken elevator. But this document did not bring any result. Evidence of treatment presented. Please respond to our complaint and influence the managing company "StroyGrad." "

Nothing difficult or special in drawing upthere is no document. It is this pattern that often occurs in most cases. How can another complaint in GJI look like to the management company? A sample of it is presented further!

Heating

Sometimes claims arise on issues related to the heating season. Tenants very often turn to the houses of the Criminal Code that serve them, to solve many problems.

A sample complaint of tenants to the management company on issues related to heating is sometimes interpreted as follows:

"We, the tenants of the apartment buildingat the address: Petrishcheva Street, 45, St. Petersburg, we ask you to pay attention to our complaint. Due to weather conditions, the heating season in the city began on October 5, 2017. But from that time until today, heating is not delivered to our house. The management company did not react to our complaint in any way. Evidence of lack of heating and circulation in the Criminal Code are attached. "

This is another template you can rely on.when drafting the document. As you might guess, we are talking only about the main part of the paper. Similarly, a complaint is filed with Rospotrebnadzor against the management company. A sample of any given template can be changed and redirected to the specified service.

Advertising

Sometimes tenants talk about what they have in theirentrances pose illegal advertising. Managing companies must fight this problem. But in practice, such cases are ignored. From now on it is clear how to make a complaint about the management company. The sample, published below, will help to point out the discontent of the population with advertising in the entrances.

The document template looks like this:

"I, Ivanov Ivan Ivanovich, who lives at the address: Russia, Saratov, ul. Melnikova, house 7, I ask you to react to the illegally posted advertising in our entrance. On the morning of May 7, 2008, on the first floor of my house, I found advertising banners. Their photos are attached. No one reacted to my numerous appeals to the Criminal Code. Please remove illegally posted advertisements in our house. "