Do not download applications in "Contact". What should I do if I stop downloading applications in VKontakte?

So, let's try to figure out why the applications are not downloaded in "Contact".
In the social network "VKontakte" there are manyapplications. They are very popular among users, many of whom come to this network specifically to play games, see different colorful groups with a lot of information, both entertaining and educational. In addition, there are many special groups - applications for interests and hobbies. But sometimes they stop working. In this case, you need to understand the reason and be able to eliminate it. If the applications do not start in "Contact", then the following steps should be taken.

Clearing the cache (temporary data) of the browser

To do this, you must perform the following actions sequentially:

• If applications are not downloaded in "Contact" atinstalled Opera browser, then you need to consistently perform these actions: go to "Tools" - "Settings" - "Advanced", go to the "History" tab and click on the "Clear Now" button.
• If the browser is Internet Explorer, then first go to "Tools" - "Internet Options" - "General", click on the "Delete files" button.
• When the installed browser is Mozilla Firefox, the sequence of actions will be: "Tools" - "Settings" - "Advanced". Then go to the "Network" tab and click "Clear now".
• It is necessary to erase the local data of the player Flash. To do this, right-click on the application and open the "Options" item. Find the tab "Local storage" (it is marked with an icon with an open folder) and reach the zero mark in the slider in the far left position. Then close the page and update. You can try to leave the "Contact" and enter it again. If you have multiple browsers on your computer, go to "Contact" from another.
• If these actions did not lead to the desiredresult, then you can try to remove the Adobe Flash player and install it again. Or try to go to "Contact" from a different address. If the user usually typed vk.com, then you should try to go from the address in vkontakte.ru and vice versa. If the applications in "Contact" do not load as before, then you need to close the game and go into it later, perhaps the problem will resolve itself. It makes sense also to write in technical support for the game, maybe there will be something to suggest.

Registration of the application for technical support

It is necessary to describe in maximum detail, afterWhat actions are not downloaded applications in "Contact" and what appears on the screen. Tell which version of the flash player is installed and which browser is used, what is the speed of the Internet and the power of the computer. If there is a possibility, then it is necessary to attach a screen of error. It is necessary to update the game window, try to start it from another browser, write whether these actions helped. Describe whether this application is used for the first time, or earlier it worked, and the error occurred later. What is displayed on the screen? Is it white, blue? Are there any graphic elements or nothing on the screen? Was the cache cleaned and reinstalled?

Applications in "Contact" (white screen)

If the application is loaded, but instead of the imagea white screen appears, then the following steps must be taken. First of all, check which version of Flash Player is installed. It should be 10 or higher. Then you need to completely refresh the page. To do this, press Ctrl + F5. If this does not help, then the actions will be as follows.

Do not download apps

If applications are not downloaded in "Contact" onworkplace, then the authorities could limit access for employees to entertainment sites. When such a nuisance happened at home, it means that the matter is different. If the VKontakte site does not open, then the reason may be in the virus that hit the computer. First you need to check it with an installed and updated antivirus. If everything is in order, but a program is installed that allows you to download music and movies in "Contact", then the antivirus will block this application, and at the same time the site itself. In such cases, to open the "VKontakte" site, you must add these programs to the exclusions or delete them.

Does not enter the application in the "Contact"

Such a problem often occurs. First you need to check the problem in the computer or in the application. To do this, you must first try to log into the application from a phone or another IP address. If this opens the application, then the problem is in the computer. First of all, there may be a problem in the browser. Some applications do not work with Internet Explorer - then the problem will be solved if you install another browser. You need the latest versions of Google Chrome, Opera, or Mozilla Firefox. The problem may be related to the Internet connection. To check whether this is the reason, you need to turn off the Internet, and after a few minutes go to it again. If the problem is not solved, then you should try to clean the cookies.

What are cookies?

Cooks call a specific set of informationwhich is transferred from the server to the user and saved on the computer of the latter as files (in separate folders). They are necessary for quick identification of the client on the site, for keeping statistics on visits, working with sessions on some sites. Cookies use many sites that use protected modes in which access is restricted. If desired, the user can disable the reception of cookies in the browser settings, but in this case, many sites will not be available to work with them. If you have stopped downloading applications in the "Contact", then the problem may lie here.

How to clean cookies?

Actions will depend on the establishedbrowser. If the user logs in via Internet Explorer, then you need to click on the "Settings" icon. It is located in the upper right corner. Browser Properties tab is selected. Next, go to the tab "General". You must click on the caption "Delete". A few items will open. Tick ​​the box "cookies and website data." Click the "Delete" button, then OK.

In case the user chose MozillaFirefox, then after clicking on the Firefox icon, the Settings tab is selected. From there you need to go to the "Privacy". There, select the item "Delete individual cookies". A window will open, in it you should click on the item "Delete all cookies", then on the inscription "Close".

In the Opera browser, the left mouse button is pressed.Opera icon in the upper left corner. A menu will open in which you should go to the "Settings" item, then select "Delete personal data". The item "Delete all cookies" will appear, you need to put a tick in front of it, then click "Delete". After that, click on OK.

In the installed Safari browser, click ontop right corner on an item on safari. Then select the item "Reset Safari". It is necessary to put a tick in front of the inscription "Delete all the data websites" The message "Reset" appears at the bottom right. Click on it.

CCleaner program

If the “Contact” does not open applications, buthow to clean the cache is not clear, then you can use this program. It will help if friends are not displayed in games. For this you need to download it to your computer. Then in the application you need to add friends, then exit the browser. Enable analysis and clean up, then go to the browser and restart the application. If these actions did not lead to a positive result, you must remove the installed application and reinstall it.

General sequence of actions

1. Close the application. After some time, open again. Did not help? Go to the next item.
2. Close the Internet. Wait. Enable Internet. At this time, you can call friends and ask them to enter the application from your computer. Do your acquaintances succeed, but not at home?
3. Dial short address "VKontakte", if you usually go through a long, and vice versa.
4. Try to enter the application through another browser.
5. Remove the flash player, download it again. The problem is not solved?
6. Clear cookies in your browser. This can be done according to the instructions or using the program CCleaner. Try to log in again.
7. Check the computer using the installed anti-virus. If there is a program that allows you to download music or video "VKontakte", then exit it or completely remove it.
8. All actions lead to nothing? If possible, remove the screen screen, showing the error when trying to enter the application. Send a letter to the technical support of the application, where you consistently state all the actions taken, attach the screen to the existing screen.

9. Wait for a response from the technical support of the application. It employs experienced professionals who can solve any problem that has arisen.
10. If applications are needed urgently, and the available knowledge is not enough to be able to understand the problem yourself, then you can ask for help from a familiar system administrator.

We hope that by taking all the described methodsand ways you can fix the problem yourself. But if you still do not download the VKontakte applications, then it makes sense to contact a specialist.