Troubleshooting Windows 10: Instructions

Operating system Windows 10 is usedall - both experienced PC users and beginners. For any category in the OS there is an auxiliary service that allows to solve the problems that have arisen. If an experienced user can independently understand this or that question, then the novice needs help from a computer master. In order to help the user find errors in the system and glitch problems, the developers have come up with a troubleshooting program in Windows 10. We will get to know her better and learn how to use the wizard, when and where it can be found.

Where to find?

The latest operating system update forthe name Fall Creators 1703 brought some changes. Now you can start the troubleshooting wizard not only through the control panel, which takes several minutes, but also through the system parameters interface.

Both startup options give access to one and thatsame instrument. This means that the Windows 10 troubleshooting wizards in the control panel and the settings are the same. Let's take a closer look at how to run the program in both ways.

Via the control panel

First, we'll find out the answer to the question "where is the control panel in Windows 10". You can open it in several ways:

• Through the search in the "Start" menu. It is enough to enter the name of the program, as it appears in the search window.
• The second option is via the "Run" window. To do this, hold down the key combination Win + R and enter the command control.
• Through the command line. If one of the above methods does not work, open a command prompt (via search or "Run" with the cmd command) and type control.

Further, for the convenience of searching, it is necessary to switchThe type of sections for large or small icons. Then find "Troubleshooting" in the list. In Windows 10, this window provides access to the entire wizard toolkit.

Through the "Options"

The second option is available only to users of Windows 10:

• right-click on the "Start" icon;
• in the shortcut menu, click "Options";
• then go to the "Update and Security" section;
• Now in the left column select "Troubleshooting".

Done! Now you know where the "Control Panel" is in Windows 10 and where "Options". Through them, you can access the troubleshooting wizard. The interface of these windows looks different, but in them you will find the same functionality, which we'll talk about below.

How does the diagnostics work?

Before the troubleshooterwill help the user to get rid of a breakdown or malfunction, it should conduct a diagnosis. If you know what you are having problems, then select the appropriate item in the troubleshooting menu of Windows 10. After launching the tool, a window with problem search appears on the screen. Wait until the process is over to see the possible cause of the malfunction. If the assistant has successfully found the malfunction, then all information will be displayed in the window and the ways of solving the problem will be offered. If the wizard does not detect a breakdown during the scan of the system state, it will prompt you to answer a few leading questions to narrow down the search. Select one of the options and click the "Next" button. The tool will again scan the computer for a breakdown in the specified area and display the result. In the event that troubleshooting Windows 10 for a long time looking for problems, but does not find anything, you will need to seek help from specialists or solve the problem on their own.

Usually, problems are checked for 1minutes. If the program does not offer any further actions, but only continues to show the "Problem detection" window with a scrolling line, try restarting it and scanning the system again. Consider all the categories by which you can diagnose your computer with standard operating system tools.

Programs

In this category,Related to the compatibility of the operating system and installed software (applications, games, and so on). To start the diagnostics, click on the button "Running programs intended for previous versions of Windows". Most of the problems with compatibility are due to the use of older versions of the software on Windows 10. This wizard will help in an automatic mode to fix this problem.

After launching the program yourselfwill scan the system for a few seconds. If a problematic software has not been identified, you will be prompted to select one of the installed programs from the list. Next, you can apply the recommended settings to start the program and verify the functionality or continue to search for the problem.

Equipment and sound

Here you can find and fix problems with any connected equipment:

• Device setup. The program allows you to fix all the errors associated with connected devices, their drivers and so on.
• Using the printer. Corrects all problems in the work of connected printers, scanners and MFPs.
• Troubleshooting audio recording. Eliminate you from problems with sound recording devices.
• Troubleshoot audio playback problems.

Network and Internet

In this section you can diagnosethe status of the Internet connection and configure the network environment (access to folders on this and other computers). To start the search and fix problems, click the "Connect to the Internet" button. In the window that appears, click "Next" to start the operation. After a short diagnosis, the program will ask you to specify the type of problem - connection failure or lack of access to a specific page. In the first case, the computer will check the possibility to go to the official Microsoft website.

Use the "Access shared files and folders on others" button.computers, "you open the Problem Diagnostics Wizard.As in the previous case, on the main screen, click" Next "and wait for the search to finish.To clarify, you must enter the path to the folder to which you want to access.

system and safety

Using this section, you will be able to correct the following:

• Errors that prevent the operating system from updating;
• diagnostics and definition of unnecessary files and shortcuts, as well as subsequent deletion;
• search for power problems and optimize the system when running on battery power; this feature will be relevant for laptop users.

Problems with diagnostics

We'll figure out what to do if on Windows 10Troubleshooting does not work as expected. The problem may be due to the fact that your copy of the operating system is damaged or infected with viruses. This often happens with pirated versions. Check the computer for malware and clean it.

The second reason is the lack of updates. In order not to depend on troubleshooting when you start Windows 10 or during diagnostics, you must install all the latest operating system updates. You can do it like this:

• open the "Options";
• go to the "Update and Security" tab;
• then click on the "Check for Updates" button;
• Install the update if necessary, and then restart the computer.

To get help with the diagnostics wizard, you need to go to the "Call help" link in the "Troubleshooting" window.

The result

Remember that the troubleshooting tool inoperating systems from Microsoft is not always working. Often, you can not get rid of a malfunction or an error in the system with the help of this wizard. However, you can determine the reason and try to optimize the work of the PC with it.