Skype failed to establish a connection - what should I do? Causes of malfunction and their elimination

Quite often, users complain thatSkype could not establish a connection. What to do in this case? Why can this happen at all? It is not so easy to answer these questions. Especially when you consider that the application most often fails on computers. Nevertheless, today we will learn how to deal with the problem under study. So what to look for first?

Internet connection

Skype could not connect? What to do? The first thing you need to do is check the network connection. Its absence leads to the appearance of the said message.

In general, this alert indicates thatSkype can not connect to the application server. The program sends a signal, but does not reach the server. Accordingly, it is impossible to work with the application.

To check, you can open the browser and try to go to any site. Did not work out? So, something is wrong with the Internet! This was the cause of the failure.

Problems in the Skype Internet connection can be caused by:

• indebtedness for payment of access to the network;
• failure of the provider;
• accidents and technical work on transmission lines;
• OS failures.

You can try to restart the Internet and the modem. As soon as network access is restored, an error such as "Skype can not establish a connection" does not appear.

Older versions

The next variant of the development of events is the user has an outdated version of Skype. Such applications eventually cease to be supported by the developers.

The message "Skype could not connect" appears. What to do? It's time to see the software version and update it if necessary.

To do this, you will need:

1. Open the Skype authorization window.
2. Go to "Help" - "About Skype".
3. View the version of the application and the year of the build.
4. If necessary, open skype.com and download the latest version of the application from there.
5. Make the installation of "Skype" and resume the connection attempt.

Important: the old version of the software is best removed. To do this, it is recommended to open "Start" - "Control Panel" - "Add or Remove Programs" - "Delete ...".

Firewall

But this is not all the options for the development of events. Skype does not have a connection to the Internet, sometimes through the fault of the built-in firewall. It appeared in Windows with the version of "Windows 7". To fix the situation and enter into Skype, the mentioned service will have to be disabled.

This will require:

1. Go to the "Control Panel". The corresponding item is in the start menu on the left side of the screen.
2. In the "View" section, set the "Category".
3. Select "System and Security".
4. Click on "Windows Firewall".
5. In the left menu, click "Enable or Disable the Firewall."
6. Everywhere put "Disconnect".
7. Click on "Save / Ok".

Now you can try again to start "Skype". If the case is in the firewall, then the application will start working at full strength. All the same, the notification "Skype failed to connect" appears on the screen? What to do next?

Antivirus

It is possible that the application interferes with theinstalled antivirus. Not for nothing that developers recommend turning off this software when initializing programs and when running some utilities. Maybe the Skype files for some reason are recognized as malicious.

How to disable the antivirus? It all depends on which PC security application is installed in a person. Most often just click the right mouse button on the software icon in the Windows tray and select "Exit" there.

Some experts recommend, if possible, to remove the antivirus and install it again, but only after resuming work with Skype.

Equipment

Sometimes it is impossible to establish a connection in Skype due to a modem / router. For example, if it fails or the settings are reset. Unfortunately, users forget about this point.

How to fix the situation? It is recommended to go to the browser on the PC and from there enter the modem settings. This is possible even with the Internet turned off. The main thing is that the router is turned on.

More precisely, the following instructions will help:

1. In the browser, type 192.168.0.1. The room can be changed. It can be specified by router documents.
2. Log in to the system. Usually, the password and login are admin by default.
3. Go to "Virtual Servers".
4. Click on the "Add" button.
5. In the "Name" section write Skype, in the "Port" (final) - 4960, for example.
6. Click on "Save".
7. Open Skype.
8. Go to "Tools" - "Connection problems ...".
9. Specify the port specified in the router settings in the "Use port" window.
10. Click on "Save".

Now you can try to re-authorize. Usually this method works.

Resetting Skype settings

Skype could not connect? What to do in this case? The last tip is reset the application settings.

How to translate the idea into reality? Have to:

1. Open the "Start".
2. Type% appdata% in the search string.
3. Enter the specified folder.
4. Open the Skype section.
5. Select all documents and delete them.
6. Start Skype and log in to your system.

All of the listed methods turn out to be quite effective in practice. But they should not be stopped.

Extreme measures

Is Skype not connected to the Internet? All the proposed methods did not get rid of the problems? Under similar circumstances, you can act differently.

How exactly? You should try:

1. Perform a full reinstallation of the program.
2. Roll back the operating system for a time when Skype was working fine.
3. Check the computer for viruses, remove computer infection and enter the messenger.

The most radical way is considered to be fullreinstalling the operating system with the formatting of the hard disk. Fortunately, this method is extremely rare. Can not connect to Skype? From now on it is clear how to proceed with such a mistake. It is not as dangerous as it seems. The main thing is to understand why the failure occurred. It is not always easy to do this!