What is the standard of the temperature of hot water in the apartment?

Hot water is considered a part of human comfort, like electricity, gas, heating. It serves daily needs.

There are rules for the supply of utilities,sanitary norms, where it is prescribed, what is the standard of the temperature of hot water in the apartment should be. All this is regulated by law. What should be the standard temperature of hot water in the apartment?

Basic rules

The standard of the hot water temperature in the apartment is set by SanPin. This figure can be at the level of 60-75 degrees. There are also other rules:

• not less than 60 degrees - in open heat supply;
• not less than 50 - in closed;
• not more than 75 for both systems.

It is this standard for the temperature of hot water inapartment must be observed. This is necessary in order to completely eliminate harmful bacteria and viruses. But if the indicator is set above 55 degrees, there is a risk of getting a burn. Because of this, hot water is used together with cold water.

The standard of the temperature of hot water in the apartmentwinter does not differ from the established indicator. Residents should be monitored. If this does not comply with the standards, it is important to contact the competent authorities in a timely manner to resolve the issue.

A temperature above 75 degrees leads to a breakdownplastic plumbing, which is in many modern apartments. Even a slight increase or decrease in indicators is indicative of deviation. Minimum must be, even if communications and heating equipment are old. The standard of the hot water temperature in the apartment is indicated in the contract concluded between the client and the service provider.

Why is it important to comply with the temperature regime?

Temperature control is an important necessity. Non-compliance leads to consequences:

• multiplication of bacteria: with low temperatures, bacteria develop very rapidly, which is harmful to humans;
• burn: very hot water causes damage to the skin, which is why it is important to observe the norms.

It is for these reasons that there should be a normal temperature of hot water in the apartment. The standard allows to ensure the rights of citizens.

Causes of a drop in temperature

Although there is a standard of hot water temperature in the apartment, there are still reasons for which a temperature drop is possible:

• emergency situations in the water supply system or communications;
• implementation of prevention and repair of network communications.

When performing such activities, hot water is turned off, which does not affect the quality of life of people. But there are norms where the time of maximum shutdown is indicated:

• 8 hours per month;
• not more than 4 hours in a row;
• not more than 1 day in case of an accident.

If the terms have been extended, then the recalculation of payment for services is required. It is necessary to reduce the amount by 0.15%.

Checking the norm

Communal services must comply withthe standard of the temperature of hot water in the apartment. The general provision of the document includes rules for verifying compliance. Residents need to be able to check the water temperature. If there are deviations, then you need to file a claim. The procedure for water testing includes the following steps:

• you need to open the tap, and let the water run off for about 2-3 minutes, during this time the cooled liquid will be eliminated;
• then you must pour water into a special glass;
• in the container it is necessary to immerse the sensitive thermometer with a scale of 100 degrees;
• it is necessary to wait for the heating of the thermometer, after which the readings are recorded.

Although the temperature standard is in a large range, there may be some deviations. In the afternoon, the indicators differ by 3 degrees, and at night to 5. For every 3 degrees, a tariff reduction of 0.1 percent is required.

Where should I go?

If deviations from the norms were observed, thenit is necessary to appeal to the housing and communal services. When the reason lies in the accident, the dispatcher will notify you about the duration of the repair work. If there are no reasons for reducing the temperature, then it is necessary to compile and submit an application.

Consideration of public complaints is carried out quickly.To be sure of the consideration of the application, you need to write down its number, and also record the time of the call, the name of the person who accepted the claim. When the person is persistent, measures are taken to restore the temperature of the water. If it is not more than 40 degrees, then the tariff should be both for cold water supply.

What if the water is of poor quality?

The temperature is set by SanPiN. The document also specifies other norms that ensure a person's quality of life. Water should go clear, without any taste or smell. For services, a fee is charged, so if something does not fit the standards, you need to complain. Where should I go if there is poor quality water?

Consumers should do the following:

• should call the emergency service, telling about the receipt of poor quality water, after which you need to ask the controller registration number of the application;
• Within a few days, the inspector must come from the company or the housing maintenance department, which draws up a certificate of water disparity to the proper quality;
• if the engineer is absent, you should call the employee of the house manager or his neighbors, and draw up a document in which everyone signs.

A ready document has legal effect, thereforeon its basis a statement is drawn up. The complaint should be written in almost the same way as the temperature. To write the application it is necessary to the head of the housing inspection, indicating the normative legal acts and the time of consideration of the document. Only as a reason it is necessary to designate "substandard water".

After that, the inspector should receive a response, and we can wait for the solution of the problem. Collective application significantly speeds up the review procedure, so the quality of water will soon be restored.

Drawing up a complaint

In the event of violation of consumer rights, aclaim. It is necessary to write it according to the generally accepted image, in a neat and legible handwriting. It is important to indicate to whom the application is intended. Usually the document is drawn up by the head of the management company, which is the supplier of water.

Be sure to specify all the facts: calls, appeals to employees with applications, visits to the management company. Written complaints are considered much faster, and therefore the results from them will be noticeable soon. It is necessary to keep the documents and documents compiled. All this is useful if there is an inaction on the part of the service provider.

When is recalculation necessary?

The standard of the temperature of hot water in the apartmentsummer does not differ from the generally accepted rules. Due to deviations, the cost for the period during which the rights of the consumer were violated should be changed. There are principles of payment for public services, which are fixed by the Decree of the Government of the Russian Federation. There you can find information about the submission of substandard services, and the rules for their payment.

Hot water must flow smoothly, and withproper temperature, quality. The recalculation is made when the deviation from the norm is 3 degrees. And this concerns the rise and fall of temperature. The cost of the service should be reduced by 0.1%. If the indicator is less than 40 degrees, then the service is paid for both cold water.

To reduce the amount of cost for days or hours, if water came in, it is necessary in the following way:

• the number of days should be divided by the number of days in a month;
• the resulting amount should be multiplied by the tariff.

The answer is the amount that is considered a discount forsupply of poor quality water. These simple tips will help you deal with all the issues. Such problems must be solved boldly, because they are paid for personal money. Consumer applications are usually met, and the supplier improves the quality of services.