What does it mean "Unsuccessful attempt at delivery" ("The Post of Russia")? What is this operation? Statuses of FSUE Russian Post
Anyone can track hisPostal mail coming from the "Post of Russia". For this, there are special services that are able to unequivocally indicate where the parcel is now located and what is happening to it. But if most of the statuses are more or less clear to the respondent, then one raises persistent questions. What does it mean "Unsuccessful attempt at delivery"? "The Post of Russia" tried to hand it, but failed? What is the reason that the transfer of the consignment to the recipient was not carried out? Who is to blame and how to solve the problem?
Unsuccessful attempt
Of course, it's a shame when the long-awaited package, forthe movement of which you zealously watched all the way, does not immediately fall into your hands, but this stage passes. To begin with, it is worth investigating what "Unsuccessful attempt at delivery" means. "Mail of Russia" with this status marks those shipments that, logically, should have been transferred to the addressee, but for some reason this did not happen. Some people waiting for an important premise begin to panic when they see these words. However, there is no special reason for excitement. This is really just an unsuccessful attempt at delivery, which means: "Russian Post" delivered the package intact and safe, it remains only to confirm your right to take it.
Causes of failure
Understand why your purchase ofstore or a gift from relatives is still not with you, explanations for the status of "Unsuccessful attempt at delivery" will help. What does "Refusal to Receive" mean? And "Incomplete address"? Let's understand.
Explanations to the status of "Unsuccessful attempt of delivery"
An explanation of the status is indicated next to it, ifyou track the dispatch on the site of "Russian Post". In mobile applications, you can also see the clarification of information. Not always, however, they correspond to the truth, but here it is more the human factor, rather than the system itself, that is to blame.
"Temporary absence of the recepient"
What does it mean "Unsuccessful attempt at delivery" ("MailRussia "clarifies:" Temporary absence of the addressee ")? What was the reason for the appearance of such an inscription? The parcel was brought to your home, but you were not there. A common situation for those who work daily at the same time as the postman. may also look like: "There is no addressee." Your mail has been returned to the office where you can receive it even without notice. Simply tell the tracking number to the operator, the parcel will be found and given to you.
"The addressee will take the post himself"
Most often this means that representativesthe post office agreed with you on the phone that you will come for the parcel to the office. If no one has contacted you about this, and such status stands, call the operator and clarify the situation.
In some offices, this status is set to all the default parcels. Especially if postmen practice paid delivery to the door, but you did not order such a service.
What does it mean "Unsuccessful attempt at delivery by mail for technical reasons"
If at the time you came for yourby sending a light in the mail building, or the computer is hanging on the computer, and you have not been given it, then the postscript "For technical reasons" appears opposite the status. What it means is an unsuccessful attempt at delivery at the post office. Then everything depends on what you will come to in the dialogue with the branch representative. Either you will be sent home, or it will be necessary to once again choose the time for the visit.
"Refusal to receive"
Have you changed your mind about receiving the parcel? If you do not claim it within a certain time, it will go back to the sender. In this case, he will have to pay the way of departure in both directions.
This is justified in the case of online stores withcompulsive marketing: they send you the goods quarterly (sometimes even at their own choice), and you just buy them. A few parcels sent back may prompt the project management to delete your address from their database.
As for honest companies workingcash on delivery, in case of refusal of the buyer from payment and receipt of the goods, they can bring you to the "black list of unscrupulous customers", which is common to most stores in the country. And later, when you make a new order in any of them, you may be required to prepay or refuse to service at all.
"Delivery was postponed at the request of the addressee"
You told the postman that your address will be receivedpackage, but you at this time will be away? Or, perhaps, a call from the department about the departure, and you asked the workers to wait until you can come? Situations are different: business trip, vacation or illness can prevent the recipient from receiving his parcel. In this case, mail employees can hold it until your visit, without sending back as unclaimed.
Is there any way to prove that the reasonyour lack of respect? In most cases this is not required. It is enough to describe the situation to the post office employee in words. Usually operators go in such situations to meet the client, specifying the dates in which he can pick up the parcel.
"Incomplete / inaccurate address"
What does it mean "Unsuccessful attempt at delivery" ("MailWhat if this address is incorrect or does not contain all the necessary information, it may be delayed in the department. Perhaps the inscription with your data is damaged during transportation or illegible. a visit to the office should solve this problem: explain that the parcel with the track number is so yours, it goes from there and you are waiting for it.
In addition to the above reasons for failures in the delivery, "Post of Russia" uses as explanations such:
- circumstances of force majeure (natural disasters, force majeure);
- the addressee has left (in the house or apartment there is no person with such data);
- other.
And then what?
And for the addressee that means "Unsuccessful attemptdelivery "? "Mail of Russia" predicts some specific development of further developments? What will follow after the unsent departure will be returned to the office? There are different options. Either it will wait for you and be handed over, or will go back.
Often after such a "failure" the parcel is sentfor sorting. This should not scare you: when you come back together with a bunch of others, your box again needs to be sent to the right branch, as determined by the postman. In addition, sorting is not necessarily done in a huge hangar, topped up with packages. In this case, most likely, it's just a couple of bags that will be disassembled right in your office.
Tracking by track-code - very convenientan opportunity for the one who sends or receives parcels. At any time, you can check at what stage the delivery is all right with the weight (whether it has changed). Having an idea of what the "Unsuccessful attempt to deliver" the parcel means, you can solve the problem without unnecessary nerves. In most cases, a phone call is enough for the operator to change the status of your departure to "Waiting for delivery".
