Booking.com: cancellation of booking. How do I cancel a reservation?
Online booking system - this is the mostA popular resource for independent search and registration of residence anywhere in the world. Almost all Internet users have at least once come to inquire about hotels, conditions, prices. Daily through the "Buking" hundreds of transactions are made. However, today we are interested in canceling the reservation.
Booking.com is an advertising resource whose marketing techniques are designed to immediately click on the "book now" button. Sometimes such a step is thoughtless, and the next day a person thinks about how to reset the deal.
System advantages
Why are more and more people choosing Booking.com instead of travel agencies?
- Canceling the reservation on this resource does not entail unpleasant consequences for the user. But more on that later.
- In the base of a huge selection of hotels, hotels and boarding houses.
- "Booking" is the optimal cost. Moreover, if a better price is found, the resource undertakes to return the difference.
- There is no risk to throw out extra money, if suddenly the trip does not take place.
The last point requires clarification. Why then enter credit card information when booking a room? Very simple. In order not to get on the client, who book rooms right and left just like that, just in case.
Hotel warranties
This side is also protected when placing dataon Booking.com. The cancellation of booking is possible, but according to the conditions stipulated in the agreement, the hotel can withdraw the agreed amount. Pay attention, not the entire amount of accommodation, but only the one that was declared. Most often it's the cost of one night. By the way, such a measure is only in case the client does not report on the changed plans.
In most cases, the hotelin the position, the same policy is followed by the Booking.com system. Cancellations must be made at no charge to the hotel at least one day prior to check-in. In some cases, the rules can be tightened to 3-7 days, but this is more likely a necessary measure.
Data from your card
Everyone is worried whenenter your credit card details on various resources. Do not worry, here they are completely protected. Booking hotels online requires confirmation that the client has the required amount. In this case, the money will be debited from the card upon completion of the transaction.
Before you enter data, you need to specifyconditions of a particular hotel. If something seems unprofitable for you, it is better to refrain from the transaction. There is always the opportunity to contact the hotel and ask clarifying questions. Because when your card will be charged penalty interest, it is too late to study the conditions of the selected hotel. In some cases, the amount can be much higher than the average, for example, stay 2-3 days in the room. And if you refuse the reservation on time, then the hotel is obliged to return the money within five days. As you can see, booking hotels online is very convenient and quite safe.
How to pay
The procedure for withdrawing money looks likein the following way. When you fill out the required forms, the hotel sends a request to your bank for withdrawal of funds. Of course, through the described online resource. The bank rejects the application if there is not enough money on the account. In this case, you do not have to think how to cancel a hotel reservation on the "Booking", everything will happen automatically. The resource will certainly be notified of this. By the way, please specify in the bank beforehand whether such an operation is possible on your card. In some institutions, money can not be written off without the special permission of the owner.
the confirmation
Speaking of whether it is possible to cancel a hotel reservation, I would like to note that it is easiest to avoid an error. For this, a number of confirmations are offered on the "Booking".
Upon completion of the operation, the system sends to the mailletter with the ability to print it. Be sure to do this. The letter contains all the information about the hotel: name, address, telephone number and data about the guests. Carefully read the contents. It is in this document that the hotel notifies you of the terms of the cancellation of the transaction.
Booking Checklist
After receiving the above letter, do not forget to clarify again whether everything is correct. The letter indicates a link to the page booking.com, where you can see your reservation.
To check the conditions, date, and moredata, you must go to your office. In the top line of the screen you will see the menu item "My Reservations". It stores data about all transactions that are committed on this resource. Even those trips that were carried out or canceled earlier will also find their reflection here. By the way, the resource booking.com in a certain way receives information about customers on the basis of their history.
Manage your booking
You can select the button "View reservation". Now you go to the page with details about the cost and the booked hotel. Here, each customer can adjust the order at his discretion. If you think how to cancel a hotel reservation, then you should start from here. On the page you can change the card details for payment, choose a different room in the hotel. If these measures suit you to the full, then click the "Save Changes" button and receive confirmation of the corrections to the mail.
Cancellation policy
Sometimes life presents surprises, and you do notyou can have the time you need to travel. In this case, you must also go to your personal page. Do not forget that this is an extreme measure, which can threaten fines. Therefore, check if the period for free cancellation has expired. It is marked on the indicator, which is located right in the center of the dialog box. In addition, the link to cancellation was in a letter sent to you from the resource when making a transaction.
Penalties
Strictly speaking, they are exhibiting hotels. This measure is necessary, because the number was idle, waiting for you on a specific date. Sometimes there is no time to find new guests, and the institution bears losses. "Booking" is only a tool or a link between the client and the hotel.
But in general, the fines are very individual. Some hotels are quite loyal to the cancellation of the reservation. Others, on the contrary, even if the client has given his decision in advance, will still remove the penalty. Therefore, before making a deal, carefully read the terms of each hotel. Then to refuse the agreement will be much more difficult.
How to do without a fine
How to cancel a booking on "Booking" without anyconsequences? The only way to do this is to meet the deadline for a free cancellation. In this case, if money is written off the card, you will have an occasion to apply to the court. But it happens that a person remembers too late. This is the fault of the rhythm of life, but more often than not, one's own laziness and careless attitude. Then you can go in one of the following ways:
- Before canceling the transaction, transfer the money from the card to another account.
- If this is not possible, then go to the bank and set the ban on cancellation without your consent.
- If the write-off has already happened, then the money will not be returned.
These methods do not guarantee that the hotel will not findway to collect money from you. Moreover, they are not very desirable. Therefore, it is much better to pay close attention to the transactions that are being made and keep a diary so that you do not forget anything. If an emergency situation has arisen, then first of all go to the site and cancel the reservation, and then contact the hotel and apologize.
