Consultant-seller: duties and mode of work

The sales consultant is one of the most popularpositions in the modern world. Still would! How many shops and shopping centers around! It remains only to imagine how many job-sellers are employed in them. In view of this prevalence of the profession and its relevance, it is important that job seekers know exactly what a consulting seller should be able to do. The duties of such an employee are very numerous, which at once you can not say.

So, what does the sales consultant do in his workplace?

Despite the offered goods, such an employeeshould be able to beautifully and competently negotiate with clients, be morally and verbally ready for objections and claims. Observance of calm in any situation is a peculiar duty of the seller. He should always remain polite, friendly and attentive even in cases when it is not desirable.

Consultant-seller: duties

In the duty of the seller-consultant storeis to create good conditions for customers, maintaining the store in order. It is this person who picks up and arranges the goods in the store, monitors the trading process, serves the customers, advises them, calculates the purchase price, and packs it. Informs the management about any problems, including problems with the goods and consumers, as well as the seller-consultant.

Responsibilities of the seller-consultant in the store also include:

- prevention of damage to goods by buyers and third parties, prevention of its theft;

- Preparation of goods for receipt and sale (checking the availability, name, quantity, marking, appearance, serviceability);

- the placement of goods in groups or types, as well as other criteria;

- inform store management of shortages or inconsistencies;

- checking the availability of price tags;

- tracking consumers' demand for a particular product;

- Drawing up applications for the goods that the buyer wants to see in the assortment of the store.

In addition to the above main responsibilities of the seller-consultant, such a person should be able to interest the buyer, offer him an alternative option in the absence of the desired product.

The seller-consultant, whose duties thoughfew, but require responsibility and focus, should always be in good shape. This article lists only the main duties of the seller. It is clear that, depending on the goods sold, the features of the work will differ. For example, a sales consultant in a hardware store should always be aware of the novelties, understand absolutely everything that tells the customers, study the functionality and operation principles of each device, and the same employee in the furniture store must be well-versed in the technology of production of goods, its technical characteristics and other issues concerning furniture.

If a person wishes to take up the described positionthe seller-consultant (duties and rights are prescribed by the employer in the job description), he should indicate his experience in this area in the resume, and show sociability, goodwill and ingenuity in the interview.